Beginner Wheel Throwing Course

1. Scope of the Contract

These conditions govern participation in courses organized by Studio Mud.
Booking a course implies full and unconditional acceptance of these Terms and Conditions, which constitute the entire contractual agreement between the parties.
Studio Mud is not responsible for events or circumstances that would normally be covered by personal or travel insurance, which is the sole responsibility of the student.

2. Services Included

Unless otherwise specified in the course description, the fee includes:

• Breakfast, coffee breaks, and lunch;
• Materials required for teaching activities;
• Informational and teaching materials;

Glazing and firing of up to four (4) pieces created by the student.
Any additional pieces may be fired upon payment of a supplement determined by Studio Mud.

3. Prices and Financial Adjustments

Course prices may be subject to change due to seasonal conditions, availability, material costs, energy costs, or external suppliers.
Fee reductions applied after booking do not constitute grounds for a refund or retroactive application.
Studio Mud reserves the right to adjust the course price prior to the start date due to increases in government fees, promptly notifying the student.

4. Data required for confirmation

To complete the registration, the student may be required to provide:

• personal information and contact details;
• any allergies or dietary requirements;
• medical information relevant to safety during the activities.

The processing of personal data will be in compliance with current legislation.

5. Age and physical fitness requirements

The minimum age for participation in the courses is 16. Minors must be accompanied by a parent or legal guardian.

While there is no maximum age limit, students are required to be physically fit to participate in the activities, which may involve manual movements and the use of tools and equipment.

6. Authorities

The activities are managed by Studio Mud teaching staff. For safety, organizational, and educational reasons, the decisions of the studio director are final and binding.
Behavior deemed inappropriate, dangerous, or detrimental to the smooth running of the course or to the respect of other participants may result in immediate dismissal from the course, without the right to a refund.

7. Reservation and Deposit

Reservations may be made through direct communication or through the digital tools provided by Studio Mud.
A place is considered reserved only upon payment of the deposit, the amount of which is indicated in the course description.
Payment of the deposit implies acceptance of these conditions.

8. Payment of the Balance

The balance of the course fee must be paid within 60 days of the start date.
Reservations made within 60 days of the start date require payment of the full amount upon confirmation.

9. Student Cancellation

In the event of a student cancellation:
61 or more days before the course start:
• 50% refund of the amount paid (excluding the deposit);
• The deposit will be converted into a non-refundable credit, valid for 12 months.

Between 8 and 29 days before the course start:
• No refund of the amount paid;
• The deposit will be converted into a credit valid for 12 months.

Between 0 and 7 days before the course start:
• No refund and no credit available.

Cancellations must be communicated in writing by email to studiomud.palermo@gmail.com.
Cancellations after the course start are not eligible for a refund.

10. Credits

Credits issued by Studio Mud:

• are transferable to another participant or to another course;
• are valid for 12 months from the date of issue;
• are not refundable.

11. Cancellation by Studio Mud

Studio Mud reserves the right to cancel or reschedule a course for the following reasons:

• failure to reach the minimum number of participants;
• organizational or health-related impediments;
• force majeure (natural events, instability, emergencies, supervening impossibility).

In the event of cancellation:

With 45 or more days’ notice:
• Full refund or free transfer to another date.

With less than 45 days’ notice:
• Refund minus any non-recoverable expenses;
• The non-refundable portion will be converted into a credit.

12. Shipping of Products

Shipping is not included. Responsibility for any delays, damages, or losses during transport lies exclusively with the shipping service.
The Participant is responsible for verifying the accuracy of the delivery address.
Returns due to non-delivery or incorrect information will be entirely borne by the Participant.
Only signed items will be shipped.

13. Documents, Visas, and Insurance

It is the student’s sole responsibility to:

• verify the validity of identity documents;
• obtain any necessary visas or permits;
• have adequate health and travel insurance coverage.
• The Organizer cannot be held responsible for non-participation due to incomplete or inadequate documentation.

14. Complaints and Refund Procedure

Any complaints must be submitted:

1. promptly to the course director, so that action can be taken during the course;
2. in writing within 7 days of the conclusion of the course, if the issue has not been resolved.

Any refunds will be granted only for the portion of the service objectively not provided or provided inconsistently, based on a proportional distribution of the course costs.

No refunds will be given for services voluntarily unused.

15. Liability

The student acknowledges that ceramics courses may require flexibility, as changes to the program may be necessary for technical or operational reasons.
Studio Mud undertakes, where possible, to provide equivalent solutions.
Studio Mud is not liable for indirect damages, economic losses, travel expenses, or other costs not directly related to the contracted services.

16. Legal Framework

This contract is governed by Italian law.
For any dispute relating to the interpretation or performance of the contract, the competent court is the court of the place where Studio Mud is headquartered, unless otherwise specified.